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ziehen. Artikel 2 untersucht den Zusammenhang von Kundenzufriedenheit und Loyalität. Artikel 3 analysiert …
Persistent link: https://www.econbiz.de/10009467259
Persönlichkeit auf die Arbeitszufriedenheit. Das dritte Kapitel beschätigt sich mit Misklassifikation in amtlichen Daten. Am Beispiel …
Persistent link: https://www.econbiz.de/10009471801
klar auf einen Einfluss des relativen Einkommens auf die Arbeitszufriedenheit hin, der den Effekt des absoluten Einkommens …
Persistent link: https://www.econbiz.de/10009481012
Die vorliegende Studie untersuchte den Zusammenhang zwischen Kompetenz, Persönlichkeit und Berufserfolg. Für die Erfassung der beruflichen Kompetenz wurde ein neu entwickeltes Verfahren, das Inventar zur Erfassung beruflicher Kompetenz "I-BeKo" mit fünf basalen Kompetenzkategorien zur...
Persistent link: https://www.econbiz.de/10009452658
In the increasingly competitive world of retail banking, organizations are focusing their attention on customer service as a means of increasing customer loyalty and retention. With this goal of increasing customer retention, the link between the attitudes of the service provider (employee...
Persistent link: https://www.econbiz.de/10009475075
In order to improve our understanding of mediating variables inside the‘black box’ of the firm’s labour management, this paper examines the relationship betweenhigh-performance work system (HPWS) practices and employee attitudes. Using arandomly selected, national population sample, clear...
Persistent link: https://www.econbiz.de/10009431044
This paper assesses International Joint Venture (IJV) marketing performance in the Republic of Thailand, as opposed to general business performance. Furthermore, the paper develops an objective measure to assess IJV marketing performance and compares two different types of measures for measuring...
Persistent link: https://www.econbiz.de/10009475216
Since the revolution of the finance and banking industry in Thailand in 2007, the implementation of good banking services has become extremely important to many banks in Thailand. The current study, therefore, intended to determine set of service quality and value dimensions that were vital...
Persistent link: https://www.econbiz.de/10009481544
?Since the revolution of the finance and banking industry in Thailand in 2007, the implementation of good banking services has become extremely important to many banks in Thailand. The current study, therefore, intended to determine set of service quality and value dimensions that were vital...
Persistent link: https://www.econbiz.de/10009481664