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. Für die Strukturierung der Nachfrageseite für netzbasierte Dienste werden die Theorien der Auslagerung (Outsourcing) von … communication policy. For ASP demand, theories of outsourcing of information technologies, methods and instruments of cost …-and-utility-measuring and the theory of transaction phases of outsourcing are used. The basis for both supply-side and demand-side evaluations …
Persistent link: https://www.econbiz.de/10009467027
In recent years there has been a growing trend of Western companies outsourcing many engineering jobs to Taiwan, India …, and China. While companies have been outsourcing and moving manufacturing jobs for decades, there is a recent acceleration …
Persistent link: https://www.econbiz.de/10009429312
the global politics of voice-based outsourcing. The call center economy gained impetus in early 2000-2001, when … practices, contentious representations, and material outcomes of this transnational outsourcing economy. Through ethnographic …
Persistent link: https://www.econbiz.de/10009429399
Acall center with both contract and noncontract customers was giving priority to the contract customers only in off-peak hours, precisely when having priority was least important. In this paper, we investigate whether this is rational behavior on the part of the call center and what the...
Persistent link: https://www.econbiz.de/10009431040
IS vendor organizations are increasingly using program management practices to manage complex projects (Gierra 2004). The move to program teams is due to the realization that the management of many client projects and their underlying dependencies requires teamwork among project managers from...
Persistent link: https://www.econbiz.de/10009431057
This dissertation examines backsourcing of corporate IS activities, and why IS outsourcing clients decide to backsource … methodology. Six outsourcing contracts within three client companies are analyzed. The evidence is collected using semi … indicate that service quality of the outsourcing arrangement, cost benefit of backsourcing, change in the role of IS, loss of …
Persistent link: https://www.econbiz.de/10009431081
Georgia counties’ public service outsourcing decisions, focusing on the effects of fiscal condition and political interests …
Persistent link: https://www.econbiz.de/10009431818
Firms increasingly look outside their organizational boundaries to identify partners that can improve the effectiveness of R&D projects. The strategy for using partners, however, varies significantly across projects. In some, partners are used primarily to lower development costs and/or...
Persistent link: https://www.econbiz.de/10009432717
with globalization, outsourcing and modularity playan increasing role in auto design and manufacturing.The article … there a relationship betweenglobalization, modularization and outsourcing in the auto industry? 3) Can theseconcepts be used … globalization, outsourcing and modularization in the autoindustry. The article confirms that modularization a) is a vaguely defined …
Persistent link: https://www.econbiz.de/10009433027
Changing the basis of competition, e-Business means doing business electronically by bringing together buyers and sellers. The growth of e-business moves businesses from the place to the space. The familiar components of the place: cash, checks, paper reports and documents, store fronts, and...
Persistent link: https://www.econbiz.de/10009433029