A pilot hybrid vertical/horizontal-portal for regionally-based real estate agents (RREAs) in Australia, denoted as ProjectLink (PL) is designed and developed. Duplication across multiple regions of Australia as a 'low-cost' , value-added solution is proposed. Furthermore an e-business medium is...

Although the importance of operations in reaching world-class competitiveness has been highlighted in the operations management literature, small and medium-sized companies (SMEs) have been found to have a poor uptake of world-class practices. Reports on a study of 285 SMEs located in Italy, the...

This is the third report on the ‘Made in Europe’ research programme. Earlier reports concentrated on the maturity of implementation of ‘best practice’ in both the design and manufacturing processes of larger European companies. Here, the authors shift the focus to small and medium-sized...