Narrow search
Showing 1 - 10 of 89
Cover Image
A Study of the Impact of Restaurant Affiliation on Part-time Workers’ Organizational Citizenship Behavior
Liu, Yu Shan; Qu, Hailin; Yang, Jing - 2011
The purposes for this study are: 1) To examine the influence of the management style of restaurant affiliation (chain and independent restaurants) on the relationships between organization citizenship behavior and three factors: a. part-time employee’s perceived supervisor support, b....
Persistent link: https://www.econbiz.de/10009467916
Cover Image
Workplace Ostracism and Organizational Citizenship Behavior: The Roles of Organizational Identification and Collectivism
Wu, Z; Liu, J; Hui, C - 2010
A considerable amount of research has revealed that ostracism is an important social phenomenon that substantially impacts the way people treat and are treated by others. Despite the importance of ostracism, little attention has been paid to workplace ostracism (WOS). This is surprising given...
Persistent link: https://www.econbiz.de/10009471424
Cover Image
Mediating Role of Jobs Satisfaction among Organizational Commitment, Organizational Culture and Organizational Citizenship Behavior (OCB): Empirical Study on Private Higher Education in Central Java, Indonesia
suparjo, suparjo; Darmanto, Susetyo - 2015
Several studies and articles have reported and discussed the job satisfaction and dissatisfaction of workers in organizations. However, very few empirically-supported explanations have been given to explain how job satisfaction mediates the relationship between Organizational Commitment,...
Persistent link: https://www.econbiz.de/10011315511
Cover Image
Does Abusive Supervision Influence Organizational Citizenship Behavior? Testing the Mediation Effects of Organizational Cynicism
Aziz, Khurram; Shahzadi, Iram; Awais, Muhammad; Shahbaz … - 2017
This study determines whether abusive supervision can influence the level of organizational citizenship behavior in the mediating role of psychological contract violation and organizational cynicism. A survey conducted from 391 respondents from different service sector organizations of the...
Persistent link: https://www.econbiz.de/10011741733
Cover Image
The Mediating Effect of Public Service Motivation on the Relationship between Organizational Citizenship Behavior and Organizational Commitment among Local Government Employees in Davao Region
De la Salde, Ernie Dango; Gempes, Gloria Pacifico - 2018
The purpose of the study was to determine if the public service motivation has a significant mediating effect on the relationship between organizational citizenship behavior and organizational commitment among the local government employees in selected cities in Davao Region, Philippines. The...
Persistent link: https://www.econbiz.de/10012165529
Cover Image
Civic entrepreneurship in Australia: Opening the “black box” of tacit knowledge in local government top management teams
Rowe, Patricia A; Christie, Michael John - 2008
, namely leadership support that is inherently multi-level in nature.Findings – Leadership support is significant at both the … leadership support has a direct positive impact on explication of tacit knowledge.Research limitations …/implications – Successfully testing the group level significance of leadership support has implications for future research because it is …
Persistent link: https://www.econbiz.de/10009475203
Cover Image
Emotional intelligence (EQ), customer service and sustainable competitive advantage: a case study to assess the importance of emotional intelligence in enhancing customer service in a Malaysian property development company, bringing about a sustainable competitive advantage
Teh, Allen Keat Beng - 2006
culture and to begin by formulating and implementing a service strategy and it is here that leadership plays a critical role …
Persistent link: https://www.econbiz.de/10009475264
Cover Image
Stewardship: Theoretical Development and Empirical Test of its Determinants
Hernandez, Morela - 2007
special focus on leadership, this dissertation explores the various relational and motivational factors that affect … science model of stewardship in organizations. I conceptualize stewardship as an outcome of leadership behaviors that place … behavioral leadership model of stewardship. Within this model, I argue that issues of psychological ownership and power in the …
Persistent link: https://www.econbiz.de/10009475502
Cover Image
Benchmarking Excellence Among Accredited Economic Development Organizations
Wilkins, Joy; King, Dana; Garvey, Blair; Lytle, Andrea - 2009
In search of competitive excellence, economic developers often ask for guidance and assistance on key enterprise management and operational issues relating to running a quality economic development program. They are interested in operating as effectively as possible, in making the highest...
Persistent link: https://www.econbiz.de/10009475895
Cover Image
International life insurance business: unification of management models
Čižik, Irina - 2010
The master thesis, “International life insurance business: unification of management models” analyze management of the life insurance business, international development perspective in the unfavorable economic conditions, while keeping life insurance business management models used as the...
Persistent link: https://www.econbiz.de/10009478572