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Knowledge flows and technological trajectories in the Mediterranean area: Evidence from patent citations

Ferrara, Massimiliano; Mavilia, Roberto - 2009

citations. They found that Korean patents are more likely to cite Japanese patents than U.S. ones, maybe due to their proximity …, etc.). In their studies, they found also that the citations received (forward) by Korea and Taiwan outnumber the citations … patent citations, between North Saharan (NS) countries and South European (SE) countries and explore the nature of these …

Persistent link: https://www.econbiz.de/10009475924

Inventing Together: Exploring the Nature of International Knowledge Spillovers in Latin America

Montobbio, Fabio; Sterzi, Valerio - 2009

, United Kingdom, and United States). Byusing patents and patent citations at the United States Patent and Trademark Office we … spillovers, patent citations related spillovers, and face-to-face contact spillovers. Ourresults, based on data for Argentina … effects, bilateral patent citations and face-to-face relationships between inventors are bothimportant additional mechanisms …

Persistent link: https://www.econbiz.de/10009475925

Modelling stock market performance of firms as a function of the quality and quantity of intellectual property owned

Chauhan, Lokendra Pratap Singh - 2007

This thesis attempts to analyze a part of the big and complex process of how intellectualproperty ownership and technological innovation influence the performance of firms andtheir revenues. Here I analyze a firm's stock market performance as a function of thequantity and quality of intellectual...

Persistent link: https://www.econbiz.de/10009475991

Perceived performance risk and its influence on Abandoned Cart Syndrome (ACS) - An exploratory study

Moore, Simon Scott - 2004

Despite predictions of Internet shopping reaching 6.9 trillion dollars by the end of 2004, research is now suggesting many online consumers are still very reluctant to complete the online shopping process. A number of authors have attributed consumers' reluctance to purchase online to apparent...

Persistent link: https://www.econbiz.de/10009438088

Evaluating Customer Service Representative Staff Allocation and Meeting Customer Satisfaction Benchmarks: DEA Bank Branch Analysis

Min, Elizabeth Jeeyoung - 2011

This research employs a non-parametric, fractional, linear programming method, Data Envelopment Analysis to examine the Customer Service Representative resource allocation efficiency of a major Canadian bank’s model. Two DEA models are proposed, (1) to evaluate the Bank’s national branch...

Persistent link: https://www.econbiz.de/10009455394

Measuring Marketing Performance in South Africa.

Papageorge, Basil - 2005

Despite the growing global awareness and importance of marketing performancemeasurement, little research on the subject has been conducted from a South Africanperspective. This study explores the status of marketing performance measurement inSouth Africa, by examining the perceptions, methods,...

Persistent link: https://www.econbiz.de/10009457840

The Determinants of Audit Client Satisfaction among Clients of Big 6 Firms

Vehn, Bruce K.; Carcello, Joseph V.; Hermanson, Dana R.; … - 1997

A study's purpose was to investigate the relationship among client satisfaction, attributes of audit quality, auditor change, and controller work experience. To address this purpose, controllers of Fortune 1000 companies were asked to evaluate their existing auditor on each of 12 dimensions of...

Persistent link: https://www.econbiz.de/10009459084

Maintenance performance evaluation of offsite and in situ bathrooms

Pan, Wei; Gibb, Alistair G.F. - 2009

Purpose – Offsite is one of the main innovative techniques employed in the contemporary UK construction sector. Building maintenance accounts for over 5 percent of the UK's gross domestic product of which bathrooms are regarded as a critical area, with potential high risks and defects....

Persistent link: https://www.econbiz.de/10009461115

Accounting for trust: some empirical evidence

Johansson, Inga-Lill; Baldvinsdottir, Gudrun - 2003

This paper is based on case studies of performance-evaluation routines in two small companies in Sweden—one firm of consultants and one manufacturing company. In the firm of consultants the research was organised as a longitudinal case study. The empirical material was collected over a period...

Persistent link: https://www.econbiz.de/10009463523

Identifying the factors that contribute to the effectiveness of the Productivity Measurement and Enhancement System (ProMES)

Pritchard, Robert D. (contributor) - 2003

The Productivity Measurement and Enhancement System (ProMES) is a human resource intervention that provides feedback to members of an organizational unit via a measurement system constructed by the unit personnel. The unit constructs the system by defining their objectives, identifying...

Persistent link: https://www.econbiz.de/10009464986