Austin Logistics Inc. Solutions provides tools that help centralize resource management, optimize and maintain compliance of calling schedules for consumer financial service organization (banks, financial institutions). With the increasing number of customers, the amount of rework and...

Agronomists rely increasingly on computers, and more than half of all producers have access to computers. Increasing farm computer ownership has resulted in intensified efforts to transfer new software technologies to producers; however, little is known about how satisfied producers are with...

In many regions of the U.S., low dissolved oxygen (DO) is a common freshwater impairment. States, territories, and tribes of the U.S. are required by federal law to develop Total Maximum Daily Loads (TMDLs) for waters not meeting established DO standards. Regulators and other professionals are...

Many different kinds of process are used to develop software intensive products, but there is little agreement as to which processes give the best results under which circumstances. Practitioners and researchers believe that project outcomes would be improved if the development process was...

Increasingly, software is no longer developed as a single system, but rather as a smart combination of so-called software services. Each of these provides an independent, specific and relatively small piece of functionality, which is typically accessible through the Internet from internal or...

The notion of best practice is a foundational concept for vendors of Enterprise Resource Planning systems who use it to support a claim to provide tried and tested, ‘best of breed’ process models. This study illustrates how a best practice ERP system was actually created. The product...

This paper develops a temporal perspective to examine information and communication technologies (ICT) adoption and processes of globalization. The foundations of our theoretical approach explicitly draw upon three intersecting planes of temporality implicit in structuration; namely...

Research in this article traces the origins of a not-for-profit financial institution the Society for Worldwide Interbank Financial Telecommunications (S.W.I.T.). Swift is a core part of the financial services infrastructure and widely regarded as the most secure trusted third party network in...

Contemporary political, economic and social conditions heighten the demand placed upon organizations to create strategy designed to manage uncertainty. It is suggested that a broader analytical repertoire may support development of insight into the nature and speed of change during turbulent...

In this paper we describe a period of strategic crisis (1997–2000) at the London International Financial Futures and Options Exchange (LIFFE) precipitated by the loss of a key benchmark product from their manual trading environment to an electronic trading platform (DTB/Eurex). Using Bower and...