Studies of organizational learning and forgetting identify potential channels through which the firm’s production experience is lost. While the ability to distinguish between these channels has implications for efficient resource allocation within the firm, to date, their relative importance...

This is a copy of an article published in the Population Health Management © 2011 Copyright Mary Ann Liebert, Inc.; Population Health Management is available online at: http://www.liebertonline.com. DOI: 10.1089/pop.2010.0021.