Traditionally, most firms? IT capital investment decisions have been based onbusiness cases estimating financial returns on individual applications. Infrastructure costs wereoften bundled with applications, although disruptive technologies, such as desktop computingand Internet protocols, led to...

Based on empirical survey data, this paper uses concepts from sociotechnical theory and role theory to explore the effects of stress created by informatino and computer technology (ICT) - that is, "technostress" - on role stress and on stress in user and identify factors that creat technostress....

Like most financial institutions, Chase Global Markets (now part of J.P. Morgan Chase) found that e-business opportunities challenged its core business model. The Global Markets business serves large institutional investors (as opposed to individual investors) and thus handles very large...

Enterprise Systems (ES) or Enterprise Resource Planning (ERP) Systems have been widely adopted by organizations around the world with the global market revenue estimated by AMR Research (2009) at 37.5 billion US dollars in 2008 and is expected to continue growing. Given the huge investments made...