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Enterprise systems success: a measurement model
Sedera, Darshana - 2006
System investments are seldom systematically evaluated post-implementation; the review process and measures typically being …
Persistent link: https://www.econbiz.de/10009437994
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Ermittlung der Zukunftsfähigkeit unternehmensweiter Anwendungssysteme
Gronau, Norbert - 2005
Bei Entscheidungen über abzulösende oder neue Anwendungssysteme kann mitHilfe funktionaler Anforderungen immer nur der gegenwärtige odervorhersehbare Bedarf ermittelt werden. In einem turbulenten Umfeld sind dieAnwendungssysteme jedoch häufig langere Zeit im Einsatz als die...
Persistent link: https://www.econbiz.de/10009448936
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The Impacts of Organisational Learning and Innovation on Enterprise Systems Benefits of Australian Organizations
Teo, L; Singh, M; Cooper, V - 2010
organizational innovation are crucial factors that help organizations to further achieve ES benefits after implementation. However …
Persistent link: https://www.econbiz.de/10009481825
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Implementation model of enterprise resource planning systems for Lithuanian small and medium enterprises
Michno, Vitalij - 2011
desired result. Situations like this increase the necessity to do a proper research ofreasons for unsuccessful implementation … to evaluate an existingsituation of ERP systems implementation in Lithuania and to analyze the importance of … system’s implementation practice in foreign scientificliterature as well as the experience of Lithuanian experts for …
Persistent link: https://www.econbiz.de/10009478477
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An empirical investigation of the successful implementation of quality management in service organisations
Mahmood, Zahid; Faculty of Management - University of Western Sydney, Hawkesbury - 2000
management has achieved substantial benefits, but it is clear that implementation initiatives in some organisations have failed … implementation of quality management programs. These factors were found to be important not only initially, but also throughout the … whole implementation period of QM programs. Another interesting finding is the relationship between QM success and …
Persistent link: https://www.econbiz.de/10009482256
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Steigerung der Informationsqualität auf elektronischen Marktplätzen für betriebliche Informationssysteme
Kampker, Ralf - 2003
a complete configuration and implementation of the developed procedure. This part of evaluation is followed by the usage …
Persistent link: https://www.econbiz.de/10009467427
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E-Publishing im wissenschaftlichen Umfeld: Qualitätssicherung und Nutzungsszenarien
Roth-Steiner, Roland - 2008
Ziel der Arbeit ist die Entwicklung eines qualitätsorientierten Beschreibungsmodells für Nutzungsszenarien in E-Publishing und E-Learning. Wichtige Trends wie die Transparenz und Offenheit von Formaten, Strukturen und Prozessen werden einbezogen (Open...-Bewegung), ebenso die Frage nach...
Persistent link: https://www.econbiz.de/10009475320
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The Impacts of Shopbots on Online Consumer Search
Zhang, Jennifer; Jing, Bing - University of Texas at Arlington; Cheung Kong Graduate … - 2007
Online price comparison agents (shopbots) allow consumers toinstantaneously receive price and other information from many onlineretailers. Online consumer clickstream data from ComScore Inc.demonstrate that consumers are increasingly using shopbots to conductsearch. This phenomenon raises such...
Persistent link: https://www.econbiz.de/10009435127
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The significance of cognitive dissonance for the “hard and soft FM” paradigm and quality assessment practices: a whole new can of worms?
Spencer, Robert; Hinks, John - 2007
The purpose of this paper is to report on a study based around a commercial facilities management (FM) service provider's creation of an internal benchmark of how services for an acute hospital perform in terms of service quality. Principally, the paper discusses the emergence and significance...
Persistent link: https://www.econbiz.de/10009435332
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Cultural influences on IS service quality perceptions
Rabaa'i, Ahmad A. - 2010
While Information services function’s (ISF) service quality is not a new concept and has received considerable attention for over two decades, cross-cultural research of ISF’s service quality is not very mature. The author argues that the relationship between cultural dimensions and the...
Persistent link: https://www.econbiz.de/10009438068