-firm alliances, how strategic alliances impact consumer value, satisfaction, and customer post-purchase behavior have yet to be … strategic alliances. The dissertation also contributes to the satisfaction literature. Scholars in this area have traditionally … viewed satisfaction as a cognitive response to the comparison of actual consumption experiences with some comparison standard …

affect staff performance, their satisfaction with their job and their quitting intentions. With that in mind, this study …, job satisfaction, affective commitment and instrumental commitment, and intention to leave the organisation. The study is … service orientation positively impacts their behaviour towards customers, as does training. However, employee satisfaction and …

is particularly important for relationship satisfaction and trust, which are in turn important for positive behavioural … intentions (satisfaction), and for reducing consumer activism (satisfaction and trust). Relationship commitment was found to be …

satisfaction with their financial planners; not least because the provision of effective financial planning and advice, delivered … clients were asked to indicate their satisfaction with their financial advisers, the planning process and the advice they … including family relationships, mental health and well-being, and overall life satisfaction. …

this study is to explore the drivers of satisfaction and dissatisfaction for overseas service customers of higher education … critical incidents were collected. Findings from this study show that service satisfaction and dissatisfaction for … show that the drivers of satisfaction and dissatisfaction for international students are not necessarily the same …

model postulates that retention is the result of a good working relationship, service satisfaction,respect and support …

ABSTRACT The Differing Effects of Satisfaction, Trust, and Commitment on Buyer's Behavioral Loyalty: A Study into the …