In response to the increasingly volatile and competitive environment, organisations are examining how their core business processes may be redesigned in order to improve business performance and market responsiveness. However, there is a lack of holistic approaches towards business process...

Business process redesign and improvement has become an increasingly attractive subject in the wider area of business process intelligence. Although there have been many attempts to establish a business process redesign framework, there is little work on the actual optimisation of business...

Most of the current attempts for business process optimisation are manual without involving any formal automated methodology. This paper proposes a framework for multi-objective optimisation of business process designs. The framework uses a generic business process model that is formally defined...

Consideration of qualitative factors is an integral and necessary part of design optimization. In this paper, we consider qualitative factors as design objectives to be optimized and attempt to optimize qualitative and quantitative criteria together. Interactive evolutionary computation (IEC)...

This paper emphasizes the necessity of formally bringing qualitative and quantitative criteria of ergonomic design together, and provides a novel complementary design framework with this aim. Within this framework, different design criteria are viewed as optimization objectives, and design...

Interactive Evolutionary Computation (IEC) utilises humancomputer interaction as part of system optimisation and therefore constitutes an ideal platform for developing and improving systems that are subjectively influenced. Recently, interest in the usage of IEC for subjectively influenced...

The concept of qualitativeness in design is an important one, and needs to be incorporated in the optimization process for a number of reasons outlined in this paper. interactive evolutionary computation and fuzzy systems are two of the widely used approaches for handling quanlitativeness in...