Purpose – The purpose of the paper is to describe the impediments to information technology (IT) adoption and possible solutions in the context of business relationships by drawing on case studies conducted in both Australia and Finland in the heavy manufacturing sector....

Full-text of this article is not available in this e-prints service. This article was originally published following peer-review in the International Journal of Physical Distribution and Logistics Management, published by and copyright Emerald Group Publishing Ltd.

Purpose – The key objective of this research is to test how two trust dimensions (cognition-based trust and affect-based trust) mediate the effects of three personal characteristics (psychological distance, the marketing manager's sales experience, and the marketing manager's relative level of...

Purpose – This paper aims to critique the foundations of the relationship benefits concept and develop a theoretical model that is tested and validated.Design/methodology/approach – A series of exploratory in-depth interviews were initially conducted and the results considered against extant...

While organizational behaviourists have largely adopted a three-component conceptualisation of attitudinal commitment, marketers continue exclusively to apply one- or two-component models. In this paper, the reliability and validity of one-, two- and three-component models of commitment are...

This research examines the impact of bus degregulation at the level ofthe company. It follows a case study approach. The findings areanalysed in the context of contestability theory and organisation theories,as well as empirical evidence.The first part of this research views the bus industry in...

AbstractPurpose - We illustrate how legacy airlines can reorientate to achieve sharprecoveries in performance following prolonged periods of stagnation, decline anderoding competitiveness.Design/methodology/approach - The authors use a qualitative analysis of fivelongitudinal case studies of...

Purpose: This paper investigates the increased mass-marketing in the fair trade industry to provide a robust analysis of the industry, participants and growth for use as both a starting point for researchers in this field and as a case study for readers with an interest in any ethical trading...

Research in international business and strategy emphasizes the important role knowledge plays in foreign expansion, and multiple research perspectives have viewed a firm‘s knowledge as the key driver of competitive advantage. Thus, in today‘s business environment, the ability to learn and...