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A comparative study on the effect of service quality of firms undertaking O2O commerce on customer satisfaction and repurchase intention in Korea, China and Japan
Moon, Hee-Cheol
;
Chung, Jae-eun
- In:
Journal of international trade & commerce
14
(
2018
)
5
,
pp. 115-134
Persistent link: https://www.econbiz.de/10011949496
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