Inside Man presents readers with an exercise in modeling human ways of being-thinking, feeling, acting. This book does not merely introduce models, but also attempts to teach modeling and to produce, within the reader, the predispositions and attitudes of the modeler: a distance from the...

Although communicative and relational skills are currently in the greatest demand in organizations large and small, we are as educators, executives, and talent developers very far away from the kind of precision in identifying, measuring, selecting and developing these skills that we have...