This study examines the onshore/offshore decision in external software development, comparing the prediction of three theories of international trade. (1) Applying Ricardo's theory of comparative advantage, offshoring to low labor cost countries should apply mainly with large projects. (2)...

We study contract design choices affecting the complexity of outsourcing contracts, defined by the number and stringency of contract provisions employed, using 262 software development outsourcing contracts from a large European bank. Unlike extant research, we study the complexity of specific...

This paper examines multiple contract design choices in the context of transaction and relational attributes and consequent ex-ante and ex-post transaction costs. It focuses on two understudied themes in the IT outsourcing literature. First, while the literature is predominantly concerned with...

Digital business models are often designed for rapid growth, and some relatively young companies have indeed achieved global scale. However, despite the visibility and importance of this phenomenon, analysis of scale and scalability remains underdeveloped in management literature. When it is...

Trust is the enabler of social interaction. Although the origins of research on trust traditionally lie outside the Information Systems (IS) domain, the importance of trust for IS research rapidly grew in the late 1990s, and it is still growing with the increasing ubiquity and advancement of...

This study examines the nature and role of Psychological Contract Violation (PCV) in online marketplaces, a critical factor that has been largely overlooked by previous research. Applied to buyer-seller relationships, PCV is defined as a buyer's perception of having being treated wrongly...

Institution-based trust is a buyer's perception that effective third-party institutional mechanisms are in place to facilitate transaction success. This paper integrates sociological and economic theories about institution­ based trust to propose that the perceived effectiveness of three...