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An explanation of cross-national variation in call centre job quality using institutional theory
Holman, David
- In:
Work, employment & society : a journal of the British …
27
(
2013
)
1
,
pp. 21-38
Persistent link: https://www.econbiz.de/10009741329
Saved in:
2
Job types and job quality in Europe
Holman, David
- In:
Human relations
66
(
2013
)
4
,
pp. 475-502
Persistent link: https://www.econbiz.de/10009745870
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3
Emotional Labor, Well-Being, and Performance
Holman, David
;
Martinez‐Iñigo, David
;
Totterdell, Peter
- In:
The Oxford handbook of organizational well-being
.
2009
Persistent link: https://www.econbiz.de/10012885824
Saved in:
4
Emotional labor at the unit-level
Niven, Karen
;
Totterdell, Peter
;
Holman, David
; …
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 101-123)
.
2013
Persistent link: https://www.econbiz.de/10009661155
Saved in:
5
Job design and the employee innovation process : the mediating role of learning strategies
Holman, David
;
Totterdell, Peter
;
Axtell, Carolyn
; …
- In:
Journal of business and psychology
27
(
2012
)
2
,
pp. 177-191
Persistent link: https://www.econbiz.de/10009560523
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6
How to win friendship and trust by influencing people’s feelings : an investigation of interpersonal affect regulation and the quality of relationships
Niven, Karen
;
Holman, David
;
Totterdell, Peter
- In:
Human relations
65
(
2012
)
6
,
pp. 777-805
Persistent link: https://www.econbiz.de/10009565299
Saved in:
7
Emotional labour and employee well-being : an integrative review
Holman, David
;
Martinez-Iñigo, David
;
Totterdell, Peter
- In:
Research companion to emotion in organizations
,
(pp. 301-315)
.
2008
Persistent link: https://www.econbiz.de/10003761715
Saved in:
8
Emotional labor, well-being, and performance
Holman, David
;
Martinez-Iñigo, David
;
Totterdell, Peter
- In:
The Oxford handbook of organizational well-being
,
(pp. 331-355)
.
2008
Persistent link: https://www.econbiz.de/10003776685
Saved in:
9
Using repertory grids in management
Easterby-Smith, Mark
;
Thorpe, Richard
;
Holman, David
-
2006
Persistent link: https://www.econbiz.de/10003805231
Saved in:
10
Using repertory grids in management
Easterby-Smith, Mark
;
Thorpe, Richard
;
Holman, David
-
2009
Persistent link: https://www.econbiz.de/10003793898
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