One noticeable trend in a maturing Information Technology (IT) outsourcing industry is the growing interest from client firms to benefit from supplier-led innovations. Yet, IT outsourcing suppliers still find it challenging to shift their reputation from the competent provision of a low-end...

Within a context of rapidly expanding international Internet penetration, organizations must offer multicultural versions of their information systems. In multicultural countries such as Canada, enterprises recognize the benefits of conducting e-business in a multilingual environment. As well,...

French abstract: Cette thèse étudie comment une T.I., le format de présentation de l’information, influence le processus de sélection d’un produit lors d’un cybermagasinage. L’objectif était de développer et valider un modèle basé sur le modèle du cognitif (Vessey 1991) et celui...

This study addresses the question of which information presentation format e-retailers should choose to encourage consumers to use their websites. The study proposes a model built on three conceptual foundations: the technology acceptance model (TAM), the theory of cognitive fit, and the...

One noticeable trend in the maturing information technology (IT) outsourcing industry is the growing interest from client firms seeking to benefit from supplier-led innovations. Yet IT outsourcing suppliers still find it challenging to shift their reputation from the competent provision of a...