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Exploring services science : third international conference, IESS 2012, Geneva, Switzerland, February 15 - 17, 2012 ; proceedings
Snene, Mehdi (ed.) - 2012
Persistent link: https://www.econbiz.de/10009491903
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Exploring services science : 4th international conference, IESS 2013, Porto, Portugal, February 7 - 8, 2013 ; proceedings
Cunha, João Falcão e (ed.); Snene, Mehdi (contributor);  … - 2013
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the services industry and its economy. This book contains the refereed...
Persistent link: https://www.econbiz.de/10009738992
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Developing a maturity model for service systems in heavy equipment manufacturing enterprises
Neff, Alexander; Hamel, Florian; Herz, Thomas Ph.; … - In: Information & management : the internat. journal of … 51 (2014) 7, pp. 895-911
Persistent link: https://www.econbiz.de/10010431280
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IT-related service : a multidisciplinary perspective
Huang, Ming-hui; Rust, Roland T. - In: Journal of service research : JSR 16 (2013) 3, pp. 251-258
Persistent link: https://www.econbiz.de/10009782150
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Exploring Services Science : Third International Conference, IESS 2012, Geneva, Switzerland, February 15-17, 2012. Proceedings
Snene, Mehdi (ed.) - 2012
This book contains the refereed proceedings of the Third International Conference on Exploring Services Science (IESS) that was held in Geneva, Switzerland, in February 2012.At the conference, researchers from all over the world present innovative ideas, research, and applications in the design,...
Persistent link: https://www.econbiz.de/10013522981
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Objektorientierte Referenzmodellierung : theoretische Grundlagen und praktische Anwendung
Schwegmann, Ansgar - 1999
Persistent link: https://www.econbiz.de/10001391923
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Prozessmodelle für Einzelhandel, Großhandel und E-Commerce : Erweiterung eines Referenzmodells für Handelsinformationssysteme
Püster, Johannes - 2016
dem Handels-H liegt ein domänenspezifisches Referenzmodell für Handelsinformationssysteme vor, das seit fast 20 Jahren in … ein grundlegend aktualisiertes und erweitertes Referenzmodell für die Prozesse in Handelsunternehmen. Das Referenzmodell … Handelsunternehmen angepasst werden. Dadurch deckt das Referenzmodell alle gängigen Handelsformen in Einzelhandel, Großhandel und E …
Persistent link: https://www.econbiz.de/10011507313
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Referenzmodell eines ökologisch adaptierten IT-Service-Managements : Anforderungsanalyse, Konzeption und Evaluation
Reiter, Markus - 2017
Persistent link: https://www.econbiz.de/10011666543
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Exploring services science : first international conference, IESS 2010, Geneva, Switzerland, February 17 - 19, 2010 ; revised papers
Morin, Jean-Henry (ed.); Ralyté, Jolita (ed.) - 2010
Persistent link: https://www.econbiz.de/10003973827