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Emotion
43
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30
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27
Dienstleistungsqualität
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Relationship marketing
27
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Härtel, Charmine E. J.
81
McColl-Kennedy, Janet R.
54
Ashkanasy, Neal M.
29
Zerbe, Wilfred J.
22
Härtel, Charmine E.J.
14
Samaratunge, Ramanie
9
Russell-Bennett, Rebekah
8
Sweeney, Jillian C.
8
Fujimoto, Yuka
6
Gustafsson, Anders
6
Patterson, Paul G.
6
Wijewardena, Nilupama
6
Cheung, Lilliemay
5
Brady, Michael K.
4
Krzeminska, Anna
4
Witell, Lars
4
Beamond, Maria Teresa
3
Coote, Leonard V.
3
Dagger, Tracey S.
3
Danaher, Peter J.
3
Danaher, Tracey S.
3
Farndale, Elaine
3
Frow, Pennie
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Hogan, Suellen J.
3
Lemon, Katherine N.
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Lu, Ying
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Payne, Adrian
3
Pekerti, Andre
3
Petitta, Laura
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Previte, Josephine
3
Salunke, Sandeep
3
Smith, Amy K.
3
Snyder, Hannah
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Soutar, Geoffrey N.
3
Sparks, Beverley
3
Weerawardena, Jay
3
Wilson-Evered, Elisabeth
3
Zaki, Mohamed
3
Zerbe, W. J.
3
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Research on emotion in organizations
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Journal of business research : JBR
9
Journal of service management
6
Journal of service research : JSR
6
The journal of services marketing
6
Journal of management & organization : JMO
5
Journal of management & organization : journal of Australian and New Zealand Academy of Management
5
Australasian marketing journal
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Emerald insight
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Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of service research
4
Asia Pacific : journal of human resources
3
Emotions and organizational dynamism
3
Functionality, intentionality and morality
3
Managing cultural diversity in Asia : a research companion
3
What have we learned? : ten years on
3
Academy of Management learning & education : AMLE
2
Australian journal of management
2
British journal of management : BJM
2
Emotions, ethics and decision-making
2
Journal of business venturing
2
Journal of managerial psychology
2
Journal of retailing
2
Managing gender diversity in Asia : a research companion
2
New ways of studying emotions in organizations
2
Psychology & marketing
2
Research on Emotion in Organizations
2
Research on Emotion in Organizations Ser.
2
Advances in health care management : Vol. 2
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
BJIR : an international journal of employment relations
1
Business horizons
1
Business practices, growth and economic policy in emerging markets
1
California management review
1
Contemporary issues in social marketing
1
Emotions and organizational governance
1
Emotions in groups, organizations and cultures
1
Ethics training in action : an examination of issues, techniques, and development
1
European journal of marketing : EJM
1
Experiencing and managing emotions in the workplace
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ECONIS (ZBW)
Other ZBW resources
36
OLC EcoSci
27
BASE
14
RePEc
7
USB Cologne (EcoSocSci)
2
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Services marketing : a managerial approach
Russell-Bennett, Rebekah
-
2003
Persistent link: https://www.econbiz.de/10013490002
Saved in:
2
Intelligent emotions management
Härtel, Charmine E. J.
;
Kibby, Leigh
;
Pizer, Michelle
- In:
Key issues in organizational communication
,
(pp. 130-143)
.
2004
Persistent link: https://www.econbiz.de/10001807939
Saved in:
3
Leadership and innovation: surfacing synergies among constructs and theories
Wilson-Evered, Elisabeth
;
Härtel, Charmine E. J.
; …
- In:
Strategy and performance : achieving competitive …
,
(pp. 268-285)
.
2004
Persistent link: https://www.econbiz.de/10001933985
Saved in:
4
The effect of race and foreign accent on managers' career progression
Sultana, Nasreen
;
Pekerti, Andre A.
;
Okimoto, Tyler G.
; …
- In:
International journal of cross cultural management
23
(
2023
)
2
,
pp. 247-278
Persistent link: https://www.econbiz.de/10014368553
Saved in:
5
Japanese equal employment opportunity law : implications for diversity management in Japan
Courmadias, Nadine
;
Fujimoto, Yuka
;
Härtel, Charmine E. J.
- In:
Managing gender diversity in Asia : a research companion
,
(pp. 104-118)
.
2010
Persistent link: https://www.econbiz.de/10003984490
Saved in:
6
Diversity management rhetoric versus reality : insights from the Lebanese context
Jamali, Dima
;
Abdallah, Hanin
;
Härtel, Charmine E. J.
- In:
Managing gender diversity in Asia : a research companion
,
(pp. 119-139)
.
2010
Persistent link: https://www.econbiz.de/10003984493
Saved in:
7
Intercultural competencies across cultures : same or different?
Härtel, Charmine E. J.
;
Lloyd, Shannon
;
Singhal, Divya
- In:
Managing cultural diversity in Asia : a research companion
,
(pp. 192-223)
.
2010
Persistent link: https://www.econbiz.de/10003984737
Saved in:
8
When East meets West : managing Chinese enterprise relationships through guanxi-based diversity management
Härtel, Charmine E. J.
;
Ma, Ruby M. M.
;
Saber, Sharif …
- In:
Managing cultural diversity in Asia : a research companion
,
(pp. 224-247)
.
2010
Persistent link: https://www.econbiz.de/10003984741
Saved in:
9
Diversity management in Thailand
Youngsamart, Daungdauwn
;
Fisher, Greg
;
Härtel, …
- In:
Managing cultural diversity in Asia : a research companion
,
(pp. 416-432)
.
2010
Persistent link: https://www.econbiz.de/10003984769
Saved in:
10
Understanding and responding to the climate change issue: towards a whole-of-science research agenda
Härtel, Charmine E. J.
;
Pearman, Graeme I.
- In:
Journal of management & organization : journal of …
16
(
2010
)
1
,
pp. 16-47
Persistent link: https://www.econbiz.de/10003987594
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