//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"econis"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The Determinants of Choice Set...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
18
Service quality
18
Beziehungsmarketing
15
Consumer behaviour
15
Konsumentenverhalten
15
Relationship marketing
15
Customer satisfaction
14
Kundenzufriedenheit
14
Dienstleistungssektor
7
Service industry
7
Australia
6
Australien
6
Beschwerdemanagement
6
Complaint management
6
Thailand
6
Customer service
5
Kundenservice
5
Arbeitszufriedenheit
4
Cultural identity
4
Emotion
4
Financial audit
4
Job satisfaction
4
Kulturelle Identität
4
Professional services
4
Wirtschaftsprüfung
4
Business services
3
Communication
3
Entrepreneurship
3
Entrepreneurship approach
3
Freie Berufe
3
KMU
3
Kommunikation
3
Leistungsmotivation
3
SME
3
Selbstbedienung
3
Self-service
3
Services
3
Unternehmensdienstleistung
3
Work motivation
3
Ambidextrous organization
2
more ...
less ...
Online availability
All
Undetermined
16
Type of publication
All
Article
42
Book / Working Paper
6
Type of publication (narrower categories)
All
Article in journal
41
Aufsatz in Zeitschrift
41
Graue Literatur
3
Non-commercial literature
3
Arbeitspapier
2
Working Paper
2
Language
All
English
48
Author
All
Patterson, Paul G.
43
Dawes, Philip L.
7
McColl-Kennedy, Janet R.
6
Ruyter, Ko de
6
Mathies, Christine
4
Wetzels, Martin
4
Brady, Michael K.
3
Harris, Jennifer
3
Ngo, Liem Viet
3
Pauwels, Pieter
3
Wang, Cheng
3
Yu, Ting
3
Chuanchuen, Akkawanitcha
2
Dowling, Grahame R.
2
Erboon Ekasingh
2
Jomjai Sampet
2
Lee, Don Y.
2
Naruanard Sarapaivanich
2
Piyathasanan, Bhuminan
2
Rawi Roongruangsee
2
Sarapaivanich, Naruanard
2
Smith, Amy K.
2
Styles, Chris
2
Surachartkumtonkun, Jiraporn
2
Ahmed, Farid
1
Amelia, Amelia
1
Buranapin, Siriwut
1
Cheung, Lilliemay
1
Chiew, Tung Moi
1
Daryanto, Ahmad
1
Ekinci, Yuksel
1
Green, Robert T.
1
Itthiopassagul, Pannapachr
1
Kimpakorn, Narumon
1
Kongsompong, Kritika
1
La, Vinh
1
Lee, Jenny Jiyeon
1
Lu, Zhi
1
Massey, Graham R.
1
Maulana, Amalia E.
1
more ...
less ...
Published in...
All
The journal of services marketing
5
Australasian marketing journal
4
Australian journal of management
4
Journal of service research : JSR
4
Journal of service management
3
Working paper series
3
European journal of marketing : EJM
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
2
Journal of retailing
2
New challenges to international marketing
2
Accounting research journal
1
Asian review of accounting
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
California management review
1
International journal of electronic commerce : IJEC
1
International small business journal : researching entrepreneurship
1
Journal of accounting in emerging economies : JAEE
1
Journal of business research : JBR
1
Journal of marketing for higher education
1
Journal of service theory and practice : JSTP
1
Journal of the Academy of Marketing Science
1
Research memorandum / METEOR
1
The service industries journal
1
Working papers / University of Wollongong, Department of Management / University of Wollongong, Department of Management
1
Working papers : working paper
1
more ...
less ...
Source
All
ECONIS (ZBW)
OLC EcoSci
43
Other ZBW resources
26
RePEc
8
BASE
6
USB Cologne (EcoSocSci)
2
Showing
1
-
10
of
48
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
An empirical study of product management in Australia
Dawes, Philip L.
- In:
Australian journal of management
12
(
1987
)
2
,
pp. 237-261
Persistent link: https://www.econbiz.de/10001122587
Saved in:
2
Determinants of pre-purchase information search effort for management consulting services
Dawes, Philip L.
;
Dowling, Grahame R.
;
Patterson, Paul G.
-
1990
Persistent link: https://www.econbiz.de/10000847224
Saved in:
3
Information control & influence in high technology purchase decisions
Dawes, Philip L.
;
Lee, Don Y.
;
Dowling, Grahame R.
-
1995
Persistent link: https://www.econbiz.de/10000919687
Saved in:
4
A model of organisational information search for the purchase of technological products
Dawes, Philip L.
;
Midgley, David F.
-
1990
Persistent link: https://www.econbiz.de/10000846883
Saved in:
5
Organizational learning in high-technology purchase situations: the antecedents and consequences of the participation of external IT consultants
Dawes, Philip L.
;
Lee, Don Y.
;
Midgley, David
- In:
Industrial marketing management : the international …
36
(
2007
)
3
,
pp. 285-299
Persistent link: https://www.econbiz.de/10003450736
Saved in:
6
Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Ekinci, Yuksel
;
Dawes, Philip L.
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
Saved in:
7
The antecedents and consequence of functional and dysfunctional conflict between marketing managers and sales managers
Massey, Graham R.
;
Dawes, Philip L.
- In:
Industrial marketing management : the international …
36
(
2007
)
8
,
pp. 1118-1129
Persistent link: https://www.econbiz.de/10003555956
Saved in:
8
A typology of service firms in international markets : an empirical investigation
Patterson, Paul G.
;
Čičić, Muris
-
1995
Persistent link: https://www.econbiz.de/10000943786
Saved in:
9
The propensity to continue service internationalization : a model of planned behavior
Pauwels, Pieter
;
Patterson, Paul G.
;
Ruyter, Ko de
; …
-
2003
Persistent link: https://www.econbiz.de/10001794060
Saved in:
10
Customer acceptance of frontline service robots in retail banking : a qualitative approach
Amelia, Amelia
;
Mathies, Christine
;
Patterson, Paul G.
- In:
Journal of service management
33
(
2022
)
2
,
pp. 321-341
Persistent link: https://www.econbiz.de/10012880728
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->