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Service digitization and the provider-to-customer handoff
Bridges, Eileen
;
Hofacker, Charles F.
;
Yim, Chi-kin
- In:
The Routledge handbook of service research insights and …
,
(pp. 283-301)
.
2020
Persistent link: https://www.econbiz.de/10012238667
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2
Hedonic and utilitarian shopping goals : a decade later
Bridges, Eileen
- In:
Journal of global scholars of marketing science : …
28
(
2018
)
3
,
pp. 282-290
Persistent link: https://www.econbiz.de/10011892188
Saved in:
3
Executive ethical decisions initiating organizational culture and values
Bridges, Eileen
- In:
The Routledge handbook of service research insights and …
,
(pp. 391-423)
.
2020
Persistent link: https://www.econbiz.de/10012238685
Saved in:
4
The undergraduate marketing research course : two decades of change
Bridges, Eileen
- In:
Journal of marketing education : JME
43
(
2021
)
3
,
pp. 285-297
Persistent link: https://www.econbiz.de/10012662592
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5
Ethics in services : an historical perspective and new research arcs : editorial
Bridges, Eileen
- In:
The service industries journal
44
(
2024
)
9/10
,
pp. 621-633
Persistent link: https://www.econbiz.de/10015050110
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6
Consumer price and promotion expectations : an experimental study
Kalwani, Manohar U.
;
Yim, Chi-kin
-
1991
-
Rev
Persistent link: https://www.econbiz.de/10000805953
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7
E-Service environment : impacts of Web interface characteristics on consumers' online shopping behavior
Hong, Weiyin
;
Tam, Kar Y.
;
Yim, Chi-kin
- In:
E-Service : new directions in theory and practice
,
(pp. 108-128)
.
2002
Persistent link: https://www.econbiz.de/10001813052
Saved in:
8
When does FDI matter? : the roles of local institutions and ethnic origins of FDI
Wang, Danny T.
;
Gu, Flora Fang
;
Tse, David K.
;
Yim, Chi-kin
- In:
International business review : the official journal of …
22
(
2013
)
2
,
pp. 450-465
Persistent link: https://www.econbiz.de/10009725213
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9
Do customers and employees enjoy service participation? : synergistic effects of self- and other-efficacy
Yim, Chi-kin
;
Chan, Kimmy Wa
;
Lam, Simon S. K.
- In:
Journal of marketing
76
(
2012
)
6
,
pp. 121-140
Persistent link: https://www.econbiz.de/10009670256
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10
Is customer participation in value creation a double-edged sword? : evidence from professional financial services across cultures
Chan, Kimmy Wa
;
Yim, Chi-kin
;
Lam, Simon S. K.
- In:
Journal of marketing
74
(
2010
)
3
,
pp. 48-64
Persistent link: https://www.econbiz.de/10008822104
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