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This study describes the development and validation of the (C-A-T), an Internet-based multi-method measure for the pre-selection of call center agents. The C-A-T includes a short biographical form, a cognitive speed test, a personality inventory, and a multimedia situational judgement test. A...
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1 Einleitung -- 2 Theoretischer und empirischer Hintergrund -- 2.1 Virtuelle Teams -- 2.2 Feedback -- 2.3 Feedback in virtuellen Teams -- 2.4 Zentrale Variablen zur Untersuchung von Arbeitsgruppen -- 3 Forschungsfragen -- 3.1 Wirkungsmodell -- 3.2 Ableitung inhaltlicher Hypothesen -- 4...
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