The extension of the European Union represents a huge opportunity for the companies, but in an equal measure it is a real challenge, namely the one to face competition with European enterprises. Quality stands for a constituent part of the competitiveness but the extension of the European Union...

Starting from the idea of quality in education defined as the level of satisfaction offered by the educational system, a level reached by meeting certain required standards due to the aggregated effort of the participants in the process of learning and of other interested stakeholders, the...