Korean Abstract: 본 연구의 목적은 세계적인 추세에 부합하는 활발한 MRA(Mutual Recognition Arrangement) 체결에 맞춰 정보통신기기의 상호 인정의 효과를 측정함으로써 무역상대국과의 MRA 적용에서 품목 선정과 속도 조절에 대한...

This study identified the relationships among perceived service quality, customer satisfaction, switching cost, and repurchase intention. It also examined the antecedents of switching cost which would have a significant effect on repurchase intention in the airline industry. A survey was...