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Consumer behaviour
58
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Mahr, Dominik
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Chylinski, Mathew
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Dolen, Willemijn M. van
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Jong, Ad de
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Ludwig, Stephan
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Yu, Ting
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Research on international service marketing : a state of the art
4
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3
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3
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3
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3
Research report / Katholieke Universiteit Leuven, Faculty of Economics and Applied Economics, Department of Applied Economics
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Advances in international marketing 1474-7979 v. 15
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Emergent strategies for e-business processes, services, and implications : advancing corporate frameworks
1
Handbook of partial least squares : concepts, methods and applications
1
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1
Health economics
1
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1
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ECONIS (ZBW)
OLC EcoSci
79
RePEc
40
Other ZBW resources
22
BASE
4
USB Cologne (EcoSocSci)
3
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1
Beyond the call of duty : the impact of perceived support on attitudes and behavior of temporary call center agents
Wetzels, Martin
;
Ruyter, Ko de
- In:
Service quality and management
,
(pp. 227-250)
.
1999
Persistent link: https://www.econbiz.de/10001407695
Saved in:
2
Consumer affairs departments in the United States and the Netherlands : a comparative analysis
Ruyter, Ko de
- In:
Journal of consumer policy : consumer issues in law, …
20
(
1997
)
3
,
pp. 325-352
Persistent link: https://www.econbiz.de/10001233544
Saved in:
3
CIS : a new frontier for MIS
Ruyter, Ko de
- In:
Prometheus : critical studies in innovation
10
(
1992
)
1
,
pp. 5-16
Persistent link: https://www.econbiz.de/10001127045
Saved in:
4
Cooperating for service excellence in multi-channel service systems : an empirical assessment
Wiertz, Caroline
;
Ruyter, Ko de
;
Streukens, Sandra
-
2003
Persistent link: https://www.econbiz.de/10001780968
Saved in:
5
On the role of normative influences in commercial virtual communities
Wiertz, Caroline
;
Ruyter, Ko de
;
Streukens, Sandra
-
2003
Persistent link: https://www.econbiz.de/10001780974
Saved in:
6
The propensity to continue service internationalization : a model of planned behavior
Pauwels, Pieter
;
Patterson, Paul G.
;
Ruyter, Ko de
; …
-
2003
Persistent link: https://www.econbiz.de/10001794060
Saved in:
7
The impact of attitud strength on customer-oriented priority setting by decision-makers : an empirical investigation
Birgelen, Marcel van
;
Ruyter, Ko de
;
Wetzels, Martin
- In:
Journal of economic psychology : research in economic …
24
(
2003
)
6
,
pp. 763-783
Persistent link: https://www.econbiz.de/10001845697
Saved in:
8
An assessment of measurement invariance between online and mail surveys
Deutskens, Elisabeth
;
Ruyter, Ko de
;
Wetzels, Martin
-
2005
Persistent link: https://www.econbiz.de/10002728055
Saved in:
9
Research on international service marketing : a state of the art
Pauwels, Pieter
(
ed.
);
Ruyter, Ko de
(
contributor
)
-
2005
Persistent link: https://www.econbiz.de/10014417442
Saved in:
10
You've lost that learning feeling : drivers and drawbacks of channel partner disengagement with sales training
Satornino, Cinthia B.
;
Pelser, Jan
;
Wetzels, Martin
; …
- In:
Industrial marketing management : the international …
113
(
2023
),
pp. 258-276
Persistent link: https://www.econbiz.de/10014433589
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