The focus of this present study was the ranking of factors (assessment of importance) by employees and managers. Studying these factors is of special importance in concluding which of internal and external motivators are mostly evaluated by employees. It recommends to managers where to put...

This paper analyzes the Management Control Systems (MCSs) of the National Commercial Bank (NCB), operating in Albania, through the relevant framework of Object of Control [1]. The aim of this paper is to examine whether the MCSs help in aligning the actions of the management and employees with...