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The roles of justice and custo...
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Siu, Noel Yee-Man
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Customer relationship management and recent developments : editorial
Siu, Noel Yee-Man
- In:
Administrative Sciences : open access journal
6
(
2016
)
3/7
,
pp. 1-2
Persistent link: https://www.econbiz.de/10012015845
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2
Demographics and shopping orientations for apparel products : a hybrid segmentation of Chinese consumers
Wang, Cheng Lu
;
Siu, Noel Yee-Man
;
Hui, Alice S. Y.
- In:
Journal of Asian business
18
(
2002
)
3
,
pp. 31-44
Persistent link: https://www.econbiz.de/10001771570
Saved in:
3
Electronic service quality and routes to site commitment : the case of an online film ticketing service
Siu, Noel Yee-Man
;
Zhang, Jun-feng
;
Lam, Yim-yim
- In:
Journal of international consumer marketing
22
(
2010
)
3
,
pp. 293-307
Persistent link: https://www.econbiz.de/10003995609
Saved in:
4
The impact of the servicescape on the desire to stay in convention and exhibition centers : the case of Macao
Siu, Noel Yee-Man
;
Wan, Penny Yim King
;
Dong, Ping
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 236-246
Persistent link: https://www.econbiz.de/10009406134
Saved in:
5
Effect of corporate social responsibility, customer attribution and prior expectation on post-recovery satisfaction
Siu, Noel Yee-Man
;
Zhang, Tracy Jun-feng
;
Kwan, Ho-yan
- In:
International journal of hospitality management
43
(
2014
),
pp. 87-97
Persistent link: https://www.econbiz.de/10010427930
Saved in:
6
Servicescape elements, customer predispositions and service experience : the case of theme park visitors
Dong, Ping
;
Siu, Noel Yee-Man
- In:
Tourism management : research, policies, practice
36
(
2013
),
pp. 541-551
Persistent link: https://www.econbiz.de/10009736141
Saved in:
7
New service bonds and customer value in customer relationship management : the case of museum visitors
Siu, Noel Yee-Man
;
Zhang, Tracy Jun-feng
;
Dong, Ping
; …
- In:
Tourism management : research, policies, practice
36
(
2013
),
pp. 293-303
Persistent link: https://www.econbiz.de/10009736175
Saved in:
8
The role of brand equity and face saving in Chinese luxury consumption
Siu, Noel Yee-Man
;
Kwan, Ho Yan
;
Zeng, Celeste Yunru
- In:
The journal of consumer marketing
33
(
2016
)
4
,
pp. 245-256
Persistent link: https://www.econbiz.de/10011523208
Saved in:
9
Arts consumption, customer satisfaction and personal well-being : a study of performing arts in Hong Kong
Siu, Noel Yee-Man
;
Kwan, Ho-Yan
;
Zhang, Tracy Jun-Feng
; …
- In:
Journal of international consumer marketing
28
(
2016
)
2
,
pp. 77-91
Persistent link: https://www.econbiz.de/10011459992
Saved in:
10
The mediating role of postrecovery satisfaction in the relationship between justice perceptions and customer attitudes
Lee, Joseph Lok-Man
;
Siu, Noel Yee-Man
;
Zhang, Tracy …
- In:
Services marketing quarterly
39
(
2018
)
1
,
pp. 22-34
Persistent link: https://www.econbiz.de/10011804122
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