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DEA model with shared resources and efficiency decomposition

Chen, Yao; Du, Juan; Sherman, H. David; Zhu, Joe - In: European journal of operational research : EJOR 207 (2010) 1, pp. 339-349

Persistent link: https://www.econbiz.de/10003997253

Service productivity management : improving service performance using Data Envelopment Analysis (DEA) ; includes DEAFrontier software

Sherman, H. David; Zhu, Joe - 2006 - 1. ed.

Persistent link: https://www.econbiz.de/10003326375

Improving branch profitability and service with data envelopment analysis : case study

Sherman, H. David; Zhu, Joe - In: Bank accounting & finance 22 (2008/09) 3, pp. 15-24

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How the Great Recession affects performance : a case of Pennsylvania hospitals using DEA

Chen, Ya; Wang, Justin; Zhu, Joe; Sherman, H. David; … - In: DEA and its applications in operations and data analytics, (pp. 77-99). 2019

Persistent link: https://www.econbiz.de/10012104191

Service Productivity Management : Improving Service Performance using Data Envelopment Analysis (DEA)

Sherman, H. David (contributor); Zhu, Joe (contributor) - 2006

Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance - Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates specific changes for elevating...

Persistent link: https://www.econbiz.de/10013520441