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During an annual board meeting in 2016 KAS Bank’s executive management discussed various business and client trends and their effect on future banking. Based on the discussion, they recognised the need to improve internal business processes, and as such, increase the degree of client...
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Introduction -- Chapter 1: Strategic enterprise related developments -- Chapter 2: Positioning Business Services (BS comprise of F&A, HR, SCM, IT) -- Chapter 3: Literature review -- Chapter 4: Development of hypothesis -- Chapter 5: Quantitative Research -- Chapter 6: Business Services...
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