This study proposes a mathematical optimization model for a two-echelon location-routing problem in the last-mile delivery e-commerce environment. The e-commerce firm delivers each customer's demand at home or through delivery points. Customers could be unavailable when the vehicle arrives at...

Background: One of several logistics contexts in which pricing decisions are made involves truckload carriers using reverse auctions to bid for prices they want for their transportation services while operating under uncertainty about factors such as their (i) operations costs and (ii) rivals'...

ABSTRACT In recent decades, banks have rapidly moved toward investment on e-banking systems to serve customers. Despite of such investments, reports show that these technologies are not competently welcomed by customers. Therefore, present study aims to identify affecting factors on customers’...