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Managing service quality within the knowledge-based economy : opportunities and challenges
Plumb, Ion; Zamfir, Andreea - In: Amfiteatru economic : an economic and business research … 11 (2009) 26, pp. 373-382
Persistent link: https://www.econbiz.de/10008667272
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A possible model for developing students' skills within the knowledge-based economy
Plumb, Ion; Zamfir, Andreea - In: Amfiteatru economic : an economic and business research … 13 (2011) 30, pp. 482-496
Persistent link: https://www.econbiz.de/10009266917
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New hypothesis on service management within the global world
Plumb, Ion; Zamfir, Andreea - In: Theoretical and applied economics : GAER review 18 (2011) 1, pp. 121-128
Persistent link: https://www.econbiz.de/10009578467