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The impact of consumption emotions of standby customers on customer satisfaction : an empirical analysis from Chinese customers

Zhang, Bin; Xie, Qinghong; Fu, Xiaorong; Yang, Xiaomin - In: International journal of internet and enterprise … 8 (2012/13) 2, pp. 146-165

Persistent link: https://www.econbiz.de/10010205077

Influence of functional conflicts on marketing capability in channel relationships

Tang, Thuong Phat; Fu, Xiaorong; Xie, Qinghong - In: Journal of business research : JBR 78 (2017), pp. 252-260

Persistent link: https://www.econbiz.de/10011736340

Impact of Quantity and Timeliness of EWOM Information on Consumer's Online Purchase Intention Under C2C Environment

Fu, Xiaorong; Bin, Zhang; Xie, Qinghong; Liuli, Xiao; … - 2013

Based on consumers’ “cognitive→affective→behavior” hierarchy theory of reaction, this paper builds the relational model of electronic word-of-mouth (eWOM) information (from two dimensions, quantity and timeliness), consumer trust, and purchase intention under C2C environment. The...

Persistent link: https://www.econbiz.de/10014152359

The effect of referral tasks on customers' referral likelihood on social platforms

Ma, Sai; Xie, Qinghong; Wang, Jiaxin; Dong, Jingjing - In: Nankai business review international 15 (2024) 4, pp. 595-618

Persistent link: https://www.econbiz.de/10015414977

The impact of multiple similar online certifications on seller performance in e-commerce platforms

Lu, Yunxiao; Cai, Shaohan; Xie, Qinghong; Wang, Jiaxin - In: Journal of business research : JBR 191 (2025), pp. 1-19

Persistent link: https://www.econbiz.de/10015419921

CEOs' transformational leadership and product innovation performance : the roles of corporate entrepreneurship and technology orientation

Chen, Yang; Tang, Guiyao; Jin, Jiafei; Xie, Qinghong; Li, Ji - In: The journal of product innovation management : an … 31 (2014), pp. 2-17

Persistent link: https://www.econbiz.de/10010437246

Understanding the omnichannel customer journey : the effect of online and offline channel interactivity on consumer value co-creation behavior

Cui, Xingwen; Xie, Qinghong; Zhu, Jing; Shareef, Mahmud … - In: Journal of retailing and consumer services 65 (2022), pp. 1-10

Persistent link: https://www.econbiz.de/10013169537

The influence of community engagement on seller opportunistic behaviors in e-commerce platform

Wang, Jiaxin; Cai, Shaohan; Xie, Qinghong; Chen, Lili - In: Electronic commerce research 22 (2022) 4, pp. 1377-1405

Persistent link: https://www.econbiz.de/10013447618

Effect of e-referral incentive programs on referrer loyalty on social platforms

Fu, Xiaorong; Pang, Jing - In: The service industries journal 42 (2022) 15/16, pp. 1234-1255

Persistent link: https://www.econbiz.de/10013466628

Hedonic adaptation to preferential treatment : the moderating effect of the structural characteristics of loyalty programs

Fu, Xiaorong; Ren, Xiangming - In: Nankai business review international 15 (2024) 3, pp. 390-416

Persistent link: https://www.econbiz.de/10015065347