In the past several years, increasing emphasis has been placed on the role of organizational citizenship behavior (OCB) as an important aspect of job performance. OCB is defined as employee behavior that contributes to organizational performance, but that is not formally specified as an aspect...

"Talent Tectonics is written to help leaders create resilient workforces and organizations that will thrive in a fast-changing world with increasing shortages of skilled labor. It is based on engagements with hundreds of organizations around the world combined with research from...

A comprehensive guide to using strategic HR methods to increase company performance. This book explains what strategic human resources means, how it differs from other HR activities, and why it is critical to business performance. It walks through key questions for designing, deploying and...