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Flint, Daniel J.
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Journal of business logistics : JBL
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2
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2
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Profiting from our past : evoking nostalgia in the retail environment
Spaid, Brian I.
- In:
The international review of retail, distribution and …
23
(
2013
)
4
,
pp. 418-439
Persistent link: https://www.econbiz.de/10009788542
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2
Service failure and recovery in using technology-based self-service : effects on user attributions and satisfaction
Dabholkar, Pratibha A.
;
Spaid, Brian I.
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1415-1432
Persistent link: https://www.econbiz.de/10009579525
Saved in:
3
Timeliness, transparency, and trust : a framework for managing online customer complaints
Stevens, Jennifer L.
;
Spaid, Brian I.
;
Breazeale, Michael
; …
- In:
Business horizons
61
(
2018
)
3
,
pp. 375-384
Persistent link: https://www.econbiz.de/10011866294
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4
Trust and experience in online auctions
Ow, Terence T.
;
Spaid, Brian I.
;
Wood, Charles A.
;
Ba, Sulin
- In:
Journal of organizational computing and electronic commerce
28
(
2018
)
4
,
pp. 294-314
Persistent link: https://www.econbiz.de/10011966645
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5
Tell it like it is : the effects of differing responses to negative online reviews
Esmark Jones, Carol L.
;
Stevens, Jennifer L.
; …
- In:
Psychology & marketing
35
(
2018
)
12
,
pp. 891-901
Persistent link: https://www.econbiz.de/10011970105
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6
Exploring the sources of design innovations : insights from the computer, communications and audio equipment industries
Dan, Sujan M.
;
Spaid, Brian I.
;
Noble, Charles H.
- In:
Research policy : policy, management and economic …
47
(
2018
)
8
,
pp. 1495-1504
Persistent link: https://www.econbiz.de/10011975776
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7
The upside of showrooming : how online information creates positive spill-over for the brick-and-mortar retailer
Spaid, Brian I.
;
O'Neill, Bonnie S.
;
Ow, Terence T.
- In:
Journal of organizational computing and electronic commerce
29
(
2019
)
4
,
pp. 294-315
Persistent link: https://www.econbiz.de/10012203525
Saved in:
8
Demand and supply integration : a conceptual framework of value creation through knowledge management
Esper, Terry L.
;
Ellinger, Alexander E.
;
Stank, Theodore P.
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
1
,
pp. 5-18
Persistent link: https://www.econbiz.de/10003965740
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9
"That item is mine!" consumer competitiveness and need for control : a study of internet auction bidding
Nichols, Bridget Satinover
;
Flint, Daniel J.
- In:
International journal of electronic marketing and …
3
(
2010
)
3
,
pp. 261-292
Persistent link: https://www.econbiz.de/10009234916
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10
Unpacking what a "Relationship" means to commercial buyers : how the relationship metaphor creates tension and obscures experience
Blocker, Christopher P.
;
Houston, Mark B.
;
Flint, Daniel J.
- In:
Journal of consumer research : JCR ; an …
38
(
2011/12
)
5
,
pp. 886-908
Persistent link: https://www.econbiz.de/10009501084
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