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The HOINCAP scale : measuring intellectual capital in the hotel industry

Kim, Taegoo; Yoo, Joanne Jung-eun; Lee, Gyehee - In: The service industries journal 31 (2011) 13/14, pp. 2243-2272

Persistent link: https://www.econbiz.de/10009299001

Emotional intelligence and emotional labor acting strategies among frontline hotel employees

Kim, Taegoo; Yoo, Joanne Jung-eun; Lee, Gyehee; Kim, … - In: International journal of contemporary hospitality management 24 (2012) 7, pp. 1029-1045

Persistent link: https://www.econbiz.de/10009666524

Post-recovery customer relationships and customer partnerships in a restaurant setting

Kim, Taegoo; Yoo, Joanne Jung-eun; Lee, Gyehee - In: International journal of contemporary hospitality management 24 (2012) 3, pp. 381-401

Persistent link: https://www.econbiz.de/10009544820

The trickle-down effect of leader psychological capital on follower creative performance : the mediating roles of job crafting and knowledge sharing

Karatepe, Osman M.; Ampofo, Emmanuel Twumasi; Kim, Taegoo; … - In: International journal of contemporary hospitality management 36 (2024) 9, pp. 3168-3189

Persistent link: https://www.econbiz.de/10015137980

Factors affecting the travel expenditure of visitors to Macau, China

Kim, Woo Gon; Kim, Taegoo; Gazzoli, Gabriel; Park, Yumi; … - In: Tourism economics : the business and finance of tourism … 17 (2011) 4, pp. 857-883

Persistent link: https://www.econbiz.de/10009373183

Testing the stressor-strain-outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance

Choi, Chang Hwan; Kim, Taegoo; Lee, Gyehee; Lee, Seung-kon - In: International journal of hospitality management 36 (2014), pp. 272-285

Persistent link: https://www.econbiz.de/10010239278

Hospitality employee knowledge-sharing behaviors in the relationship between goal orientations and service innovative behavior

Kim, Taegoo; Lee, Gyehee - In: International journal of hospitality management 34 (2013), pp. 324-337

Persistent link: https://www.econbiz.de/10009767491

Social capital, knowledge sharing and organizational performance : what structural relationship do they have in hotels?

Kim, Taegoo; Lee, Gyehee; Paek, Soyon; Lee, Seunggil - In: International journal of contemporary hospitality management 25 (2013) 5, pp. 683-704

Persistent link: https://www.econbiz.de/10009774264

A modified and extended Triandis model for the enablers - process - outcomes relationship in hotel emplyees knowledge sharing

Kim, Taegoo; Lee, Gyehee - In: The service industries journal 32 (2012) 13, pp. 2059-2090

Persistent link: https://www.econbiz.de/10009620267

Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator

Kim, Taegoo; Paek, Soyon; Choi, Chang Hwan; Lee, Gyehee - In: Service business 6 (2012) 4, pp. 503-526

Persistent link: https://www.econbiz.de/10009663617