In this paper, we present the notion of buyer-supplier relationship architecture. The relationship architecture emphasizes the aspects of just-in-time that relates to linking with suppliers and customers. We conceptualize it to be composed of quality considerations from suppliers, information...

The strategic importance of vendor evaluation is well established in the purchasing literature. Several evaluation methodologies that consider multiple performance attributes have been proposed for vendor evaluation purposes. While these techniques range from scoring models that utilize prior...

Goodwill formation is a complex process and many factors influence the formation of goodwill of a firm. The implications of advertising enabled goodwill formation are reported in several articles in the research literature. In this paper, we extend this stream of research by including quality in...

This paper revisits and extends the theory of production competence, which has received wide attention in the operations and production management literature. As such, considering the aspects of quality, delivery, flexibility and cost, we develop two novel measures that assess the concept of...

Superior quality continues to be central to a manufacturing company's success, and firms are constantly striving for quality advantage over competition. It is therefore crucial for companies to ensure the sound practice of quality management principles. However, companies must also seek...