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Linking organizational service orientation to retailer profitability : insights from the service-profit chain

Briggs, Elten; Deretti, Sandro; Kato, Heitor T. - In: Journal of business research : JBR 107 (2020), pp. 271-278

Persistent link: https://www.econbiz.de/10012156757

Exploring sense of community among small-scale sport event volunteers

Kerwin, Shannon; Warner, Stacy; Walker, Matthew; … - In: European Sport management quarterly : ESMQ 15 (2015) 1, pp. 77-92

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Refinement and validation of new environmental paradigm (NEP) in India : a CFA approach

Khan, Anna; Khan, Mohammed Naved; Adil, Mohd. - In: Paradigm : the journal of Institute of Management Technology 16 (2012) 1, pp. 39-50

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Development, refinement and validation of a lifestyle instrument in India : a confirmatory factor analytic approach

Adnan, Arham; Khan, Mohammed Naved - In: International journal of business innovation and research 17 (2018) 1, pp. 87-111

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Developing luxury jewellery consumption scale : integrating dual process theory and theory of consumption

El-Shayeb, Mirna; El-Deeb, Sara - In: Business systems research : a system view accross … 14 (2023) 2, pp. 173-189

Objectives: Driven by the Dual Process Theory and the Theory of Consumption, the purpose of this paper is to provide a refined scale for luxury consumption motives in addition to categorising the motives into emotional and rational concepts. Methods/Approach: A non-probability convenience...

Persistent link: https://www.econbiz.de/10014527267

Factors affecting the success of marketing in higher education : a relationship marketing perspective

John, Surej P.; De Villiers, Rouxelle - In: Journal of marketing for higher education 34 (2024) 2, pp. 875-894

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Linking organizational justice to tourism and hospitality employees' service orientation : the roles of Confucian values and relationship quality

Wang, Qingjuan; Sun, Ning; Hon, Alice H.Y.; Zhu, Zheng - In: International journal of contemporary hospitality management 36 (2024) 6, pp. 2107-2124

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Service-oriented methodology for systems development

Keith, Mark; Demirkan, Haluk; Goul, Michael - In: Journal of management information systems : JMIS 30 (2013/14) 1, pp. 227-259

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Workplace spirituality as a precursor to relationship-oriented selling characteristics

Chawla, Vaibhav; Guda, Sridhar - In: Journal of business ethics : JOBE 115 (2013) 1, pp. 63-73

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ICT as a catalyst for service business orientation

Kowalkowski, Christian; Kindström, Daniel; Gebauer, Heiko - In: The journal of business & industrial marketing 28 (2013) 6, pp. 506-513

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