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Customer satisfaction
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Rai, Alok Kumar
9
Srivastava, Medha
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1
An investigation into issues confronting rural women entrepreneurship
Rai, Alok Kumar
;
Srivastava, Medha
- In:
The IUP journal of entrepreneurship development : IJED
10
(
2013
)
2
,
pp. 28-40
Persistent link: https://www.econbiz.de/10009786219
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2
Inter-scale assessment & comparison of customer loyalty in banking industry : an empirical study
Rai, Alok Kumar
;
Srivastava, Medha
- In:
Metamorphosis : a journal of management research
12
(
2013
)
2
,
pp. 67-85
Persistent link: https://www.econbiz.de/10010370461
Saved in:
3
Investigating distribution practices of Banarasi silk industry : an empirical study
Rai, Alok Kumar
;
Srivastava, Medha
- In:
International journal of Indian culture and business …
10
(
2015
)
2
,
pp. 213-229
Persistent link: https://www.econbiz.de/10011511115
Saved in:
4
Evidence on customer loyalty relationships : an appraisal
Srivastava, Medha
;
Rai, Alok Kumar
- In:
The marketing review
15
(
2015
)
1
,
pp. 83-115
Persistent link: https://www.econbiz.de/10011407083
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5
Impact of teachers' motivation on students' satisfaction : a study of management institutions
Rai, Alok Kumar
;
Srivastava, Medha
- In:
International journal of education economics and development
4
(
2013
)
4
,
pp. 357-370
Persistent link: https://www.econbiz.de/10010338839
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6
Does a corporate governance aspect matter for business responsibility reporting readability?
Prusty, Twinkle
;
Rai, Alok Kumar
- In:
Research bulletin / The Institute of Cost Accountants …
44
(
2018
)
1
,
pp. 69-81
Persistent link: https://www.econbiz.de/10012130147
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7
An assessment of the mediating effect of customer satisfaction on the relationship between service quality and customer loyalty
Yadav, Manish Kumar
;
Rai, Alok Kumar
- In:
The IUP journal of marketing management : IJMM
18
(
2019
)
3
,
pp. 7-23
Persistent link: https://www.econbiz.de/10012111266
Saved in:
8
Service quality gap analysis in Indian banks : an empirical study
Rai, Alok Kumar
- In:
Paradigm : the journal of Institute of Management Technology
13
(
2009
)
2
,
pp. 29-35
Persistent link: https://www.econbiz.de/10009155095
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9
Mechanics of engendering customer loyalty : a conceptual framework
Srivastava, Medha
;
Rai, Alok Kr.
- In:
IIMB management review
30
(
2018
)
3
,
pp. 207-218
Persistent link: https://www.econbiz.de/10012028972
Saved in:
10
Prioritization of factors and selection of best business practice from bio-medical waste generated using best-worst method
Jangre, Jogendra
;
Hameed, Abdul Zubar
;
Srivastava, Medha
; …
- In:
Benchmarking : an international journal
30
(
2023
)
6
,
pp. 1993-2011
Persistent link: https://www.econbiz.de/10014321918
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