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Dienstleistungsqualität
16
Service quality
16
Arbeitsverhalten
15
Work behaviour
15
Arbeitszufriedenheit
14
Job satisfaction
14
Gastgewerbe
13
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Consumer behaviour
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Guchait, Priyanko
48
Dawson, Mary
19
Madera, Juan M.
18
Gip, Huy
8
Neal, Jack A.
8
Russen, Michelle
8
Wang, Xingyu
7
Do The Khoa
5
Namasivayam, Karthik
5
Pasamehmetoglu, Aysin
5
Hua, Nan
4
Wang, Chen-Ya
4
Abbott, JéAnna Lanza
3
Lee, Lindsey
3
Madera, Juan
3
Paşamehmetoğlu, Ayşın
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Cho, Seonghee
2
Hamilton, Katherine
2
Wen, Xueqi
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Yu, Heyao
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1
Achyldurdyyeva, Jennet
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Ann, SaeHya
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International journal of hospitality management
24
International journal of contemporary hospitality management
18
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
The service industries journal
4
Journal of service theory and practice : JSTP
2
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2
Cornell hospitality quarterly : CQ
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ECONIS (ZBW)
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22
OLC EcoSci
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1
Error management culture : impact on cohesion, stress, and turnover intentions
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Madera, Juan
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
Saved in:
2
Hospitality employee's mindfulness and its impact on creativity and customer satisfaction : the moderating role of organizational error tolerance
Wang, Xingyu
;
Wen, Xueqi
;
Paşamehmetoğlu, Ayşın
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495026
Saved in:
3
Hospitality employees' affective experience of shame, self-efficacy beliefs and job behaviors : the alleviating role of error tolerance
Wang, Xingyu
;
Guchait, Priyanko
;
Do The Khoa
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185213
Saved in:
4
Psychological diversity climate : justice, racioethnic minority status and job satisfactio
Madera, Juan M.
;
Dawson, Mary
;
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2514-2532
Persistent link: https://www.econbiz.de/10011641556
Saved in:
5
Learning in the service environment : the influence of diversity climate
Guchait, Priyanko
;
Madera, Juan
;
Dawson, Mary
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
4
,
pp. 448-470
Persistent link: https://www.econbiz.de/10011588807
Saved in:
6
Strategic human resources management research in hospitality and tourism : a review of current literature and suggestions for the future
Madera, Juan M.
;
Dawson, Mary
;
Guchait, Priyanko
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 48-67
Persistent link: https://www.econbiz.de/10011611087
Saved in:
7
Error management orientation : impact on service recovery performance, and the mediating role of self-efficacy
Guchait, Priyanko
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3518-3541
Persistent link: https://www.econbiz.de/10014334325
Saved in:
8
Leadership inclusion theory : a grounded theory study on hotel executives
Russen, Michelle
;
Dawson, Mary
;
Madera, Juan M.
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
11
,
pp. 3825-3843
Persistent link: https://www.econbiz.de/10014429854
Saved in:
9
Enhancing performance and perceived justice in hospitality organizations : an integrated model of gender diversity within top management teams
Lee, Minwoo
;
Russen, Michelle
;
Dawson, Mary
;
Madera, Juan M.
- In:
The Cornell hospitality quarterly
64
(
2023
)
4
,
pp. 503-524
Persistent link: https://www.econbiz.de/10014381548
Saved in:
10
The role of masculine and feminine gender enactment in hospitality leadership
Russen, Michelle
;
Dawson, Mary
;
Legendre, Tiffany
- In:
International journal of contemporary hospitality management
37
(
2025
)
3
,
pp. 918-938
Persistent link: https://www.econbiz.de/10015210286
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