In the last twenty years, debate concerning knowledge management (KM) initiatives in professional settings has become prominent in both academic and practitioners literature. In spite of an increased incidence of KM initiatives in organizational contexts, very few studies were conducted to...

The purpose of this paper is to address the impact of information technology repositories (ITR) in the implementation of KM processes, i.e. knowledge storage and retrieval. A case study design is used. Data are collected through the use of individual semi-structured interviews, observations and...

The purpose of this chapter is to contribute to knowledge management theory and to provide a practical approach for managing information technology repositories. This study investigates how knowledge is stored and retrieved in a professional setting and contributes to define a comprehensive...