This paper reviews literature that examines the design, implementation and use of Enterprise Resource Planning systems (ERPs). It finds that most of this literature is managerialist in orientation, and concerned with the impact of ERPs in terms of efficiency, effectiveness and business...

Far too little is known about how employees, as the subject of Human Resource Management (HRM), react to its practice. Both the performance-focused and critical streams of writing on HRM perceive the employee in instrumental terms, while neither stream provides a satisfactory means of...