Narrow search
Showing 1 - 7 of 7
Cover Image
The influence of internal marketing by airlines on customer-oriented behavior : a test of the mediating effect of emotional labor
Fu, Yan-kai - In: Journal of air transport management 32 (2013), pp. 49-57
Persistent link: https://www.econbiz.de/10010127330
Cover Image
Marketing activities management in SMEs : an exploratory study
Fu, Yan-kai - In: Human systems management : HSM 30 (2011) 3, pp. 155-166
Persistent link: https://www.econbiz.de/10009272485
Cover Image
An integrated approach to catering supplier selection using AHP-ARAS-MCGP methodology
Fu, Yan-Kai - In: Journal of air transport management 75 (2019), pp. 164-169
Persistent link: https://www.econbiz.de/10012112380
Cover Image
Airline brand image, passenger perceived value and loyalty towards full-service and low-cost carriers
Fu, Yan-Kai - In: Tourism review 78 (2023) 6, pp. 1433-1451
Persistent link: https://www.econbiz.de/10014511720
Cover Image
A hybrid evaluation approach using fuzzy TOPSIS and MSGP for catering food reverse logistics provider selection in airline industry
Fu, Yan-Kai; Liao, Chin-Nung - In: International journal of shipping and transport … 16 (2023) 1/2, pp. 1-18
Persistent link: https://www.econbiz.de/10013550347
Cover Image
A conceptual evaluation framework for organisational safety culture : an empirical study of Taipei Songshan Airport
Fu, Yan-kai; Chan, Tsung-lung - In: Journal of air transport management 34 (2014), pp. 101-108
Persistent link: https://www.econbiz.de/10010244586
Cover Image
Cloud computing : a conceptual framework for knowledge management system
Liao, Chin-nung; Chih, I-liang; Fu, Yan-kai - In: Human systems management : HSM 30 (2011) 3, pp. 137-143
Persistent link: https://www.econbiz.de/10009272492