The design and use of multi-faceted feedback as a developmental tool for organisational heads is the focus of this paper. A customised feedback instrument was designed for school principals to enable assessment by self and various stakeholders. The instrument was designed to assess principals'...

A common issue in organizations is handling larger than life leaders. These leaders often have "superstar" status in their field and the organization usually gets overwhelmed with their presence. Sometimes, narcissism in them can potentially hurt the organization in the long run. This case...