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In situations of conflict, people not only attend to the verbal behaviors of others, but also to their nonverbal expressions. While these expressions can have a big impact on the conflict and its outcomes, there is little research on how people react to other’s nonverbal expressions, and how...
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Horizontal collaboration between companies has been recognized as beneficial, although implementing horizontal collaboration has proven to be challenging. In this paper, we zoom in on the largest challenges and present a holistic approach to foster horizontal collaboration. Specifically, we...
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In two experiments we investigated the interpersonal effects of anger and disappointment in negotiations. Whereas previous research has focused on the informational inferences bargainers make following emotions, we emphasize the importance of the affective reactions to others’ emotions. Our...
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