This paper presents a commitment transformation framework for analysing the change in actors’ commitment during the transition from escalation to deescalation in information technology projects. De-escalation is potentially a more important issue than escalation because de-escalation provides...

This paper presents an integrated theoretical process model for identifying, describing and analyzing the complex escalation and de-escalation phenomena in software development projects. The Approach-avoidance theory is used to integrate core elements of various escalation theories into a...