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Dienstleistungsqualität
6
Hotel industry
6
Hotellerie
6
Service quality
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Customer satisfaction
5
Kundenzufriedenheit
5
Taiwan
5
Consumer behaviour
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Grounded theory
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Kuo, Chun-Min
4
Kuo, Chun-min
4
Chen, Li-Cheng
2
Chen, Li-chan
2
Tseng, Chin-Yao
2
Boger, Ernest
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Chen, Hsi-Tien
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International journal of hospitality management
4
The service industries journal
2
International journal of contemporary hospitality management
1
Journal of hospitality marketing & management
1
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ECONIS (ZBW)
OLC EcoSci
7
Other ZBW resources
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RePEc
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1
The dimensions of international hotel employee service attitude and their managerial implications
Kuo, Chun-min
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1199-1214
Persistent link: https://www.econbiz.de/10003914858
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2
The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
Kuo, Chun-min
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 302-309
Persistent link: https://www.econbiz.de/10003855493
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3
The importance of hotel employee service attitude and the satisfaction of international tourists
Kuo, Chun-Min
- In:
The service industries journal
27
(
2007
)
7/8
,
pp. 1073-1085
Persistent link: https://www.econbiz.de/10003598958
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4
Rural tourism : marketing strategies for the bed and breakfast industry in Taiwan
Chen, Li-chan
;
Lin, Shang-ping
;
Kuo, Chun-min
- In:
International journal of hospitality management
32
(
2013
),
pp. 278-286
Persistent link: https://www.econbiz.de/10009718386
Saved in:
5
Factorial validation of hospitality service attitude
Kuo, Chun-min
;
Chen, Li-chan
;
Lu, Carol Y.
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 944-951
Persistent link: https://www.econbiz.de/10009544271
Saved in:
6
Choosing between exiting or innovative solutions for bed and breakfasts
Kuo, Chun-Min
;
Tseng, Chin-Yao
;
Chen, Li-Cheng
- In:
International journal of hospitality management
73
(
2018
),
pp. 12-19
Persistent link: https://www.econbiz.de/10011886660
Saved in:
7
Implementing city hotel service quality enhancements : integration of Kano and QFD analytical methods
Kuo, Chun-Min
;
Chen, Hsi-Tien
;
Boger, Ernest
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 748-770
Persistent link: https://www.econbiz.de/10011578957
Saved in:
8
Investigating an innovative service with hospitality robots
Kuo, Chun-Min
;
Chen, Li-Cheng
;
Tseng, Chin-Yao
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10011732082
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