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Dienstleistungsqualität
56
Service quality
56
Quality management
55
Qualitätsmanagement
55
Knowledge management
53
Wissensmanagement
53
Customer satisfaction
37
Kundenzufriedenheit
37
system quality
36
Consumer behaviour
28
Konsumentenverhalten
28
Knowledge transfer
27
Wissenstransfer
27
information quality
24
Product quality
23
Produktqualität
23
knowledge management system
23
System quality
20
Betriebliches Informationssystem
19
Business intelligence system
19
Beziehungsmarketing
18
Relationship marketing
18
Knowledge
17
Wissen
17
service quality
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Innovationsakzeptanz
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Learning organization
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Lernende Organisation
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E-commerce
12
Electronic Commerce
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Online retailing
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Online-Handel
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Information system
11
Informationssystem
11
Firm performance
10
Innovation
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Unternehmenserfolg
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Erfolgsfaktor
9
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120
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Abu Zaid, Mohammed Khair Saleem
2
Hung, Shin-Yuan
2
Migdadi, Mahmoud Mohammad
2
Naser Valaei
2
Nyame, Gabriel
2
Park, Heejun
2
Qin, Zhiguang
2
Sajad Rezaei
2
Scovetta, Vincent
2
Yen, HsiuJu Rebecca
2
Abdel-Razek, Refaat H.
1
Abdillah, Willy
1
Abidi, Oualid
1
Abror, Abror
1
Ahmed-Nacer, Mohamed
1
Ahn, Jong-Chang
1
Akter, Shahriar
1
Akter, Tania
1
Al Badarin, Abdalla Mohammad
1
Al Hakim, Shidiq
1
Al Shbail, Mohannad Obeid
1
Al Shbeil, Seif
1
Al-Debei, Mutaz M.
1
Al-Dwairi, Radwan Moh’d
1
Al-Jarrah, Mefleh Faisal Mefleh
1
Al-Lozi, Enas
1
Al-Manasrah, Excimirey
1
Al-Olimat, Nofan
1
Al-Otaibi, Sultan
1
Al-Qatawneh, Manar
1
Al-Weshah, Ghazi A.
1
Alatawi, Fatmah Mohmmad H.
1
Aldossari, Mobark Q.
1
Algharabat, Raed S.
1
Aljohani, Naif Radi
1
Almatarneh, Zeyad
1
Almestarihi, Ra'd
1
Almutairi, Laila
1
Alotaibi, Fahd S.
1
Alshurafat, Hashem
1
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International journal of business information systems : IJBIS
9
Journal of information & knowledge management : JIKM
6
International journal of knowledge management studies : IJKMS
5
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
4
Journal of business research : JBR
4
Knowledge management research & practice : KMRP
4
Cogent business & management
3
Human systems management : HSM
3
Information systems management
3
International journal of enterprise information systems : an official publication of the Information Resources Management Association
3
Knowledge management research & practice : KMRP ; an official journal of the OR Society
3
International journal of business excellence : IJBEX
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of production research
2
International journal of technology management : IJTM
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of knowledge management
2
Journal of open innovation : technology, market, and complexity
2
Journal of organizational computing and electronic commerce
2
African journal of science, technology, innovation and development : AJSTID
1
Asia Pacific journal of marketing and logistics
1
Asia-Pacific journal of business administration
1
Australasian accounting business and finance journal : AABF
1
Business horizons
1
DLSU business & economics review
1
Economies : open access journal
1
Electronic commerce research
1
Electronic commerce research and applications
1
Finance research letters
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Information systems and e-business management : ISeB
1
Information systems research : ISR
1
International journal of business and economics research : IJBER
1
International journal of business and systems research
1
International journal of business and systems research : IJBSR
1
International journal of business excellence
1
International journal of financial research
1
International journal of hospitality management
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
International journal of learning and change : IJLC
1
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ECONIS (ZBW)
RePEc
44
Other ZBW resources
29
EconStor
5
BASE
4
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1
Examining the relationship between system quality, knowledge quality and user satisfaction in the success of knowledge management system : an empirical study
Vijai, J. Prince
- In:
International journal of knowledge management studies : …
9
(
2018
)
3
,
pp. 203-221
Persistent link: https://www.econbiz.de/10011979932
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2
Analysis of a theoretical KMS model implementation in the Indian IT sector using PLS-SEM
Kundapur, Poornima Panduranga
;
Rodrigues, Lewlyn L. R.
- In:
Journal of information & knowledge management : JIKM
16
(
2017
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011707613
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3
The impact of personal and positional powers on knowledge management systems
Scovetta, Vincent
- In:
International journal of knowledge management : IJKM ; …
13
(
2017
)
2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011730577
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4
Assessing the success of the perceived usefulness for knowledge management systems : a case study of Iraqi higher education
Mohammed, Atheer Abdullah
- In:
International journal of knowledge management : IJKM ; …
18
(
2022
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014307046
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5
Improving importance-performance analysis : the role of the zone of tolerance and competitor performance : the case of Taiwan's hot spring hotels
Chen, Kuan-yu
- In:
Tourism management : research, policies, practice
40
(
2014
),
pp. 260-272
Persistent link: https://www.econbiz.de/10010227011
Saved in:
6
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
7
Barriers to service quality in the banks of Pakistan : a comparative study of Islamic and conventional banks
Shabbir, Malik Shahzad
;
Rehman, A.
- In:
Inventi impact: microfinance & banking
(
2016
)
2
,
pp. 114-120
Persistent link: https://www.econbiz.de/10011512902
Saved in:
8
Using LibQUAL model for improving the level of student's satisfaction from quality of services in academic libraries : a case study in North Khorasan province, Iran
Pourahmad, Ali Akbar
;
Neshat, Mehdi
;
Hasani, Mohammad Reza
- In:
Journal of information & knowledge management : JIKM
15
(
2016
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10011566570
Saved in:
9
Proposing a new modus operandi for sustainable business excellence : the case of Greek hospitality industry
Metaxas, Ioannis N.
;
Chatzoglou, Prodromos D.
; …
- In:
Total quality management & business excellence
30
(
2019
)
5
,
pp. 499-524
Persistent link: https://www.econbiz.de/10012199767
Saved in:
10
The impact of after sale service and service quality on word of mouth, mediating role of customer satisfaction
Ullah, Najeeb
;
Ranjha, Hussain
;
Rehan, Muhammad
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 494-512
Persistent link: https://www.econbiz.de/10012008540
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