This paper examines firm entry and exit patterns in the Canadian business sector by using the Longitudinal Employment Analysis Program database developed by Statistics Canada. Our primary purpose is to present stylized facts and provide descriptive analysis of the entry and exit patterns in the...

This paper examines firm entry and exit patterns in the Canadian business sector by using the Longitudinal Employment Analysis Program database developed by Statistics Canada. Our primary purpose is to present stylized facts and provide descriptive analysis of the entry and exit patterns in the...

Service organizations, including higher education providers, increasingly recognize that today's customers have many alternatives to chose from, that they may more readily change providers if not content, and that satisfaction largely depends on the quality of service provided. In the case of...