We analyze the competitive capacity investment timing decisions of both established firms and start-ups entering new markets which are characterized by a high degree of demand uncertainty. Firms may invest in capacity early (when the market is highly uncertain) or late (when market uncertainty...

A critical decision made by many firms is whether to adopt a responsive supply chain (prioritizing speed) or an efficient supply chain (prioritizing cost). We consider the environmental implications of this choice. We analyze a model wherein responsiveness increases marginal costs, decreases...

Crowdfunding is a new and popular way of funding innovative products. Despite numerous advantages, there are challenges to this model, chief among them credibly signaling information about product quality to a pool of small, uninformed investors. We explore how an entrepreneur might accomplish...

We analyze distribution decisions by content creators for digital information goods like books and music. There are two creators (low and high quality) that sell content through the same platform, and may choose whether to distribute their content a la carte, via a subscription service, or both....

In rewards-based crowdfunding, entrepreneurs solicit donations from a population of potential contributors. If total donations exceed a prespecified funding target, the entrepreneur distributes non-monetary rewards to contributors; otherwise, their donations are refunded. We study how to design...

In the restaurant industry, delivery platforms collect customer orders via mobile apps or the web, transmit them to restaurants, and deliver the orders to customers. Platforms claim they provide value to restaurants by expanding their markets, but critics claim they destroy restaurant...