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Kano model categorization methods : typology and systematic critical overview for hospitality and tourism academics and practitioners
Slevitch, Lisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
49
(
2025
)
3
,
pp. 449-479
Persistent link: https://www.econbiz.de/10015193323
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2
Authenticity of craft brewery visitor experience : a scale development study
Xu, Shuangyu
;
Bauman, Matthew J.
;
Ponting, Sandra Sun-Ah
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
49
(
2025
)
2
,
pp. 386-400
Persistent link: https://www.econbiz.de/10015193313
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3
An exploratory examination of supervisor undermining, employee involvement climate, and the effects on customer perceptions of service quality in quick-service restaurants
Mathe, Kimberly
;
Slevitch, Lisa
- In:
Journal of hospitality & tourism research : JHTR ; the …
37
(
2013
)
1
,
pp. 29-50
Persistent link: https://www.econbiz.de/10009772556
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4
"Green" attributes and customer satisfaction : optimization of resource allocation and performance
Slevitch, Lisa
;
Mathe, Kimberly
;
Karpova, Elena
; …
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 802-822
Persistent link: https://www.econbiz.de/10010125926
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5
Asymmetric relationship between attribute performance and customer satisfaction : a new perspective
Slevitch, Lisa
;
Oh, Haemoon
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 559-569
Persistent link: https://www.econbiz.de/10008757443
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6
Applying mixed methods to identify what drives quick service restaurant's customer satisfaction at the unit-level
Mathe-Soulek, Kimberly
;
Slevitch, Lisa
;
Dallinger, Ioana
- In:
International journal of hospitality management
50
(
2015
),
pp. 46-54
Persistent link: https://www.econbiz.de/10011387958
Saved in:
7
The effectiveness of embedded social media on hotel websites and the importance of social interactions and return on engagement
Aluri, Ajay
;
Slevitch, Lisa
;
Larzelere, Robert E.
- In:
International journal of contemporary hospitality management
27
(
2015
)
4
,
pp. 670-689
Persistent link: https://www.econbiz.de/10011326571
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8
Application of Kano model to identification of wine festival satisfaction drivers
Velikova, Natalia
;
Slevitch, Lisa
;
Mathe-Soulek, Kimberly
- In:
International journal of contemporary hospitality management
29
(
2017
)
10
,
pp. 2708-2726
Persistent link: https://www.econbiz.de/10011777153
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9
Effects of spatial colors on guests' perceptions of a hotel room
Siamionava, Katsiaryna
;
Slevitch, Lisa
;
Tomas, Stacy R.
- In:
International journal of hospitality management
70
(
2018
),
pp. 84-94
Persistent link: https://www.econbiz.de/10011825971
Saved in:
10
Restaurant chain's corporate social responsibility messages on social networking sites : the role of social distance
Sung, Kyongsik
;
Tao, Chen-Wei
;
Slevitch, Lisa
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241336
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